Background: According
to the Merrill Lynch - Capgemini 12th
Annual World Wealth Report, assets of High Net Worth Individuals
(HNWIs) rose to $40.7 Trillion. Average HNWI Wealth was more than $4
Million each for the first time; The world’s High Net Worth population
now stands at 10.1 Million individuals. India, China and Brazil have
the highest HNWI Population Growth.
Although these numbers are in themselves quite
staggering, the real numbers would be far higher as many millionaires
particularly those in high tax jurisdictions do not fully report the
true value of their assets, which may be spread worldwide and difficult
to trace.
It’s official: As if
in response to this, the luxury industry is coming back after a short
rest. According to an article in Forbes referring to the global
consulting firm, Bain & Company's 2012 Luxury Market Update,
the luxury goods industry is poised for full recovery by 2011.
The study and report is authored by Claudia
D'Arpizio, a partner based in the firm's Milan office and covered some
220 luxury brands, which included leather goods, fashion, jewelry,
alcohol and cosmetics companies that serve high net worth customers, or
those with assets of at least US$1 million. The study concluded that
spending on luxury is expected to reach around $230 billion per annum
by 2012. New millionaires from countries like China, India etc. will no
doubt be leading the charge.
Rules of the game:
While some golden tried and tested rules of consumer research and
marketing remain, there are a few that need to be especially
recognized. The new rich seem to believe in the
maxim - “If you’ve got it, you’ve got to be
able to show it...or else you ain’t really got it”
So as far as the new rich are concerned, this
basically means that the whole point in purchasing a particular luxury
brand would be to associate with the rich
millionaire image the brand is able to convey
to the relevant audience.
There are of course those who think that, because
of the current poor economy, the wealthy now want to be understated and
subtle about their wealth. Well, as far as the new rich
are concerned this view is completely wrong.
Why Luxury Brands?:
The rich patronize luxury brands for a variety of reasons. Although
most would just prefer to say they buy for the quality of the product,
the real reasons are more at the subconscious level – like peer
recognition and approval, status, the admiration (envy) of the not so
rich i.e. the aspiring rich etc.
Luxury Brands Marketing:
Luxury brand marketers deploy a wide variety of techniques to keep
their brands firmly in the mindset of their customers... both current
and in particular future customers. While public relations and
advertising in selected media has been the mainstay, savvy marketers
have also adopted special events sponsorship for decades... but mostly
in name only.
However, in the last few years, a down economy has
forced many luxury goods marketers to become more creative and cost
conscious in reaching their target audiences.
Historically, marketers of luxury brands such as
liquor, fragrances, timepieces, fashion and cosmetics have consistently
pursued a luxury pricing strategy in order to maintain an impression of
exclusivity. That strategy meant limiting the availability of products,
price mar-ups etc. The thinking was, that their brands had to be
guarded against brand devaluation.
But with luxury brands facing stiffer competition
from new entrants and in an economy that’s presenting additional
challenges, the risk of becoming irrelevant or God forbid! Being
considered ordinary is very real. Luxury brands are now reinventing
themselves to a whole new generation of potential customers – the new
rich. They are moving above advertising, that’s available to anyone
with a budget, to considering unique, limited availability sponsorship
of events and activities that are easily and obviously identified with
the rich and famous, for differentiating their products.
Building Brand Image through
Sponsorship: It takes a lot to build and a lot more to
maintain a brand’s upscale image active in the minds of customers. And
this is vital to the success of any luxury brand. There is no better
and more cost effective way to build and secure that image than by
regularly aligning with luxury events organized by equally luxury
oriented organizations.
Take for example Richman’s International
Millionaire Clubs. Its Charter Corporate Platinum Memberships is
limited to just 100 globally, and is reportedly the world’s most
expensive private club memberships. This particular class of exclusive
membership offers much more that just one club membership with
worldwide benefits not offered by any other club in the world.
These memberships offer its holders exclusive
rights to thirty years of corporate sponsorship rights to horse racing
and other international millionaire events, at no additional cost - a
value probably far in excess of the cost of membership. Of course the
club probably has other classes of members who don’t necessarily enjoy
these free sponsorship rights.
Luxury brands could sponsor both international and
country specific events like the Richman’s Inter-World Horse Racing,
Polo, Motor Racing, Golf etc. Challenges. In addition to on site
attendance, these events indirectly reach a huge world wide audience of
both the rich and rich wannbes through extensive television and
Internet coverage of the event - thus prividing sponsors with media
coverage at no extra cost. It would cost a substantial fortune to
purchase this amount of media coverage through advertisements.
The point is that apart from just media coverage,
sponsorship is a unique platform that has exclusive, specific and
strong traits and personalities in identifying with and influencing
both directly and subliminally with the wealthy and the rich wannabes.
Selecting events with qualities most similar to a brand provides a very
powerful vehicle for drawing attention to, and sustaining the image of
the brand. Additionally, the lifestyles of these events’ patrons – i.e.
expensive, exclusive with limited access etc. will greatly reinforce
related qualities of the luxury brand over time.
InnovativeBrandBuilding
Relationships: Luxury brands must seek to stand out
among their competitors. Therefore, the atmosphere in which luxury
brands engage their most committed customers must match the exclusivity
of the brand and the lifestyle it seeks to represent. Properly planned
and activated hospitality programs leave a more lasting impact on the
biggest customers than image-laden ads in high-gloss
limited-distribution lifestyle magazines - a medium that lifestyle
brands have traditionally leaned on for years. In using lifestyle
magazines, it’s probably more cost effective to pitch them on
co-sponsoring events or subsidizing hospitality programs rather than
straight advertising in them.
The New Rich. Are they different?:
Old money is just that – it’s OLD. It has it’s established habits and
favored brands. It’s entrenched and less concerned with peer pressure
or living up to the Joneses. Sad but true...Old money is a dieing breed
and worst of all it’s buying less and less. “To survive and grow,
luxury brands need to market to the new rich.”
Unfortunately the very people who are responsible
for marketing and maintaining the image of many established luxury
brands have grown old with their brands. Old – but not necessarily in
biological age terms... but in philosophical and mind set terms. What
worked well before may not work as well anymore...and the lean and
hungry competition is just around the corner
In general, luxury brand purchasers are accustomed
to being pampered, but they are also used to having access to the
hottest parties, entertainment events and sports venues. Their
experience threshold is much higher than the average fan. The new rich
want all of this and more...and on more terms relevant to them.
For instance, a great view from a luxury hotel
suite would be a truly memorable experience for most. For many
consumers of luxury brands, it's an average experience. But for the new
rich it’s more. They want the whole world to know that they can afford
to stay at the luxury suite. The view is an added bonus.
An Effective new marketing strategy:
Event Sponsorship provides a unique, non competitive, really exclusive
platform for bringing truly memorable experiences to the new luxury
consumer... and in a way he or she wants it. Perhaps the experience
needs to be a bit over-the-top and maybe the average investment per
invitee is going to be higher than the usual customer entertainment
event but when you’re selling luxury to the new rich, coddling the
customer just that much more is well worth the investment.
For more information
on Luxury Brand sponsorship opportunities at Richman’s IMC organized
events, please contact the author.
Article Source:
http://www.articlesbase.com/branding-articles/
how-to-market-luxury-brands-to-new-millionaires-978571.html About the Author
SteveCo IPA is a Verbal Identity and Internet
Publicity Consultant servicing clients in a wide range of industries
from Millionaire Clubs to Relaxology Centers. |